Social engineering (phishing, smishing and remote access scams).

See our list of helpful links below to find out more about each type. There are lots of different types of scams and fraud. If you're concerned or think you've responded to a scam email or text or given your details out to the wrong people, you should contact us first on 0330 9 123 123 or 08 (freephone) and report it to Action Fraud on 03 Remember, your bank, the police or any trusted organisation will never ask you to withdraw, transfer or send back money from your account.This is because criminals can ask you to click on a link or download an app. Don’t allow anyone to access your computer or devices remotely.This includes reading reviews, researching companies or websites, and verifying the person or company are who they say they are. When making a payment, always take the time to complete extra checks to make sure the payee and the payment is genuine.So, if you receive an email, text or call, verify it’s genuine by phoning them back on a known and trusted number. Anyone can be easily impersonated, and criminals can make the caller ID, email address or name look exactly like the genuine caller.They’re in place to help you bank safely and avoid being scammed. Pay extra attention to the warnings we provide when making a payment.Speak to someone you trust first, like a friend or family member, before making payments.

Always think carefully before making a payment, especially if it’s a lot of money for you.While there’s no one-size-fits-all approach when it comes to protecting yourself from fraudulent activity, we’ve put together a list of things that can help you spot and avoid fraud and scams. Investment fees, charges and key documents.Savings and investments View all savings and investments.Everyday No Balance Transfer Fee Credit Card.Everyday Long Term Balance Transfer Credit Card.Where can I get Santander Edge cashback.Current accounts View all current accounts.

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